iOS app login not working with long password

[sebekmartin]

Operating system

iOS

Joplin version

3.5.2

Desktop version info

No response

Current behaviour

1. I go into the iOS application
2. Menu -> Configuration -> Synchronization
3. I select Joplin Server as the target
4. I fill my server's URL, including https://, email and password
5. I click on "check synchronisation configuration"
6. I receive an error - wrong password or username.

I use a password manager, and I copy both credentials from there. If I try synchronising from the desktop app or I try to log in on the web, it works with no issues. When I try to sync using my wife's profile, there is also no issue with syncing. For my profile, I am using a password 24 characters long with numbers, uppercase and lowercase letters and a dot symbol. Nothing else, nothing special. My wife's account uses a 17-character-long password with numbers, lowercase and uppercase letters and a dash. I do not know what to change, but I have this issue only on my iOS application. It has been happening for a long time - happened on the previous version of Joplin and is still happening on 3.5.2

Expected behaviour

I expect the application to sign in without any issues and start syncing notes from my account.

Logs

No response

[luzpaz]

needs 'macos' label

[mrjo118]

Are you definately sure the issue is the password length? As you manage the server yourself, you could try creating another account with the same password and seeing whether you can login. If not, then try removing all symbols but keeping the password the same length, or keeping all symbols and reducing the length of the password by just removing letters.

If you are able to find a specific pattern to producing the error, then you could provide a sample password for others to try to reproduce the issue.