Emphasize account types (CalDAV/CardDAV) for iOS sync in groupware/sync_ios.rst#14182
Emphasize account types (CalDAV/CardDAV) for iOS sync in groupware/sync_ios.rst#14182Helianthropy wants to merge 1 commit intonextcloud:masterfrom
Conversation
…nc_ios.rst Adds bold to “CalDAV” and "CardDAV" to draw attention to which account type to select and adds notes to each respective section to highlight a potential error a user might have made if they selected the wrong account type, not realizing/noticing that they are different. Signed-off-by: Helianthropy <21966739+Helianthropy@users.noreply.github.com>
|
Hello there, We hope that the review process is going smooth and is helpful for you. We want to ensure your pull request is reviewed to your satisfaction. If you have a moment, our community management team would very much appreciate your feedback on your experience with this PR review process. Your feedback is valuable to us as we continuously strive to improve our community developer experience. Please take a moment to complete our short survey by clicking on the following link: https://cloud.nextcloud.com/apps/forms/s/i9Ago4EQRZ7TWxjfmeEpPkf6 Thank you for contributing to Nextcloud and we hope to hear from you soon! (If you believe you should not receive this message, you can add yourself to the blocklist.) |
| .. note:: If you select **CalDAV** only calendar syncing will be made available. | ||
|
|
There was a problem hiding this comment.
shouldn't this be the other way around? Or am I missing the purpose of this note?
There was a problem hiding this comment.
@miaulalala, The purpose was to point out potential errors the user may have made. Referring to my specific case, I was wondering why attempting to add a calendar only left me with contact syncing (in this case, it was because I must have previously selected CardDAV and never tried the add step again—merely attempting to refresh my settings in hopes that the calendar would appear). This specifically points out a potential error (and how it manifests) that may not be obvious to notice once it’s made without this foreknowledge. I replicated the same perspective for folks wanting contact syncing who may have only added a CalDAV account.
Retracing my steps when first looking to this documentation for support, after reviewing the steps, I thought everything was looking fine, then checked notes for other hints of an error. The notes did not help me in that moment and it was only after I later noticed the Account Settings title read “CardDAV” that I realized my error.
I think the other way around would serve a similar purpose in providing a hint to the user trying to figure this out (one account doesn’t support all features), but I feel like pointing out an exact problem might register a bit better for the troubleshooting user who may otherwise feel they did follow the instructions correctly—but being so close to this issue, I might be a bit biased.
Adds bold to “CalDAV” and "CardDAV" in listed steps to draw attention to which account type to select and adds notes to each respective section to highlight a potential error a user might have made if they selected the wrong account type, not realizing/noticing that they are different.
Having struggled with why I couldn’t get calendar syncing to work on iOS versus macOS, I discovered my mistake. Proposing this change to help someone else quickly resolve (or avoid) the issue.