Work/tw/datto rmm

[TimWheeler-SQUP]

🔌 Plugin overview

• Datto RMM: A cloud-based Remote Monitoring and Management (RMM) platform used by Managed Service Providers (MSPs) to monitor, manage, and support client endpoints across multiple sites.
• Purpose / problem solved: Imports Datto RMM sites and devices into SquaredUp so MSPs can visualise fleet health, track device patch compliance, and surface open/resolved alerts per client site — all within SquaredUp dashboards alongside other monitoring data.
• Primary audience: Managed Service Providers (MSPs) and their NOC/operations teams using Datto RMM to manage client environments.
• Authentication method(s): OAuth2 (Resource Owner Password Credentials via Datto's /auth/oauth/token endpoint, using an API Key and API Secret obtained from the Datto RMM Setup > API screen).

---

🖼️ Plugin screenshots

Plugin configuration

Default dashboards

---

🧪 Testing

• Authentication flow connects successfully using Base URL, API Key, and API Secret
• Sites import stream pages correctly through all sites and surfaces device counts (total, online, offline)
• Devices stream pages correctly through all devices and returns hostname, OS, online status, last seen, patch counts, and software compliance state
• Open Alerts scoped stream correctly retrieves open alerts for a selected site object using the stored siteUid property
• Closed Alerts scoped stream correctly retrieves resolved alerts including raised and resolved timestamps

---

⚠️ Known limitations

• UDF (User Defined Fields) on devices are hidden by default as they vary per account.

---

📚 Checklist

• Plugin, datastream and UI naming follow SquaredUp guidelines
• Logo added
• One or more dashboards added
• README added including configuration guidance
• No secrets or credentials included
• I agree to the Code of Conduct

[github-actions]

🧩 Plugin PR Summary

📦 Modified Plugins

• plugins/DattoRMM/v1

📋 Results

Step	Status
Validation	✅ Passed
Deployment	🚀 Deployed

🔍 Validation Details

✅ datto-rmm

{
  "valid": true,
  "pluginName": "datto-rmm",
  "pluginType": "cloud",
  "summary": {
    "Data Streams": 4,
    "Import Definitions": 1,
    "UI Configuration": true,
    "Has Icon": true,
    "Has Default Content": false,
    "Config Validation": false,
    "Custom Types": true
  }
}